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Best Practice #4


Utilize bilingual agency staff where possible.

Use of bilingual agency staff with ties to the community is effective to do personal outreach at community events, such as health fairs or movie nights in the park, can be an effective way to reach families, gauge interest, and then follow-up with referrals. Inviting Certified Application Assistants (CAAs) or representatives from local health clinics to participate in such outreach is also effective.

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