Technology is a powerful tool for public engagement. It can help cities and counties change the who, how, when and where of participation in local decision making. Yet it’s not a solution by itself. Whether they are oriented to the cutting edge or using more familiar tools, local officials who benefit most from technology are clear about their purposes, audiences and have staff in place to maintain it well. In this section you will find articles, tip sheets and reports about best practices for the main types of technology being used to increase public engagement.