The Language Access Guide explains the laws that require language access to ensure that limited English-proficient residents have access to public services and an opportunity to participate in public life.
The Language Access Checklists are a companion to the guide, which include: tips on providing language access; conducting a self-assessment; implementing an ordinance; implementing best practices with no ordinance and addressing common challenges.
This article provides strategies that leaders can employ to maximize the likelihood that public meetings on controversial issues will involve constructive exchanges that contribute to the best decision being made.
Local officials often find that only a relatively small number of community members actually take part in public conversations and forums. A failure to involve a cross-section of residents limits the effectiveness of these public engagement efforts and negatively impacts the breadth and quality of ideas contributed. It can also reduce community support for the final decisions. This publication provides ten essential strategies to extend participation and increase the views and voices in a community’s public engagement activities.
This award-winning paper, Taking the Bite Out of Blogs: Ethics in Cyberspace, provides clear policy and ethics guidelines. Also watch a short video interview with a county supervisor who shares some perspective on managing online public comments.
This publication offers practical recommendations for making partnerships with clergy and congregations successful, while noting the necessary boundaries between public and religion sector institutions.
This publication provides insights and examples to help ensure greater public involvement of immigrant residents. This publication provides insights and examples to help ensure greater public involvement of immigrant residents.