Skip to main content Skip to site navigation

You Rights in the Hospital


All hospitals have a patient’s bill of rights based on the mandated rights outlined by the Federal Government.

You have the right to:

  • Ask questions

  • Know who is coordinating your care (this could be your primary doctor and/or a discharge planner/ case manager)

  • Considerate and respectful care

  • A doctor that will answer your questions, advise you of your treatments and discuss your options

  • A nursing staff that will respond to your needs

  • To ask to speak with a member services representative (if you feel your rights are not being represented).  In some cases, hospitals have their own patient advocate to assist you.

You also have the right to:

  • Request a second opinion (at any time).
  • Have an Advanced Directive.
  • Recieve written discharge instructions that you can understand before you go home (telling you about how to care for yourself at home, follow-up doctors appointments and about your medications).
  • Speak to a pharmacist if you have questions about your medications before going home.

Log in