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Crisis Communications Resources


From time to time, local officials will find themselves needing to communicate in a crisis. Crisis and Emergency Risk Communications for Leaders by Leaders explains key communications principles to apply during major public safety emergencies.

It covers such important issues as:

  • The Psychology of Communicating in a Crisis
  • The Leader’s Role as Spokesperson
  • Working with the Media During a Crisis
  • Public Health and Media Law

The materials weave in the experiences of public officials–governors, mayors, health officials, and fire chiefs–who stepped up to the microphone during a crisis.  See pod at right for publication.

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