Crisis Communications Resources
From time to time, local officials will find themselves needing to communicate in a crisis. Crisis and Emergency Risk Communications for Leaders by Leaders explains key communications principles to apply during major public safety emergencies.
It covers such important issues as:
- The Psychology of Communicating in a Crisis
- The Leader’s Role as Spokesperson
- Working with the Media During a Crisis
- Public Health and Media Law
The materials weave in the experiences of public officials–governors, mayors, health officials, and fire chiefs–who stepped up to the microphone during a crisis. See pod at right for publication.