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City of Anaheim – Homelessness Outreach Team


Since 2014, the City of Anaheim has transitioned 960 people from homelessness, with 92 percent still housed a year later.

Anaheim launched its comprehensive homelessness program, Coming Home Anaheim, in 2013. It focuses on weekly outreach, case management, access to services and stable, lasting housing. Since 2014, Anaheim has contracted with a nonprofit partner, City Net, to lead weekly outreach with the help of over 100 supporting churches and other nonprofits. Known as the Anaheim Homeless Collaborative, the group pools resources to find shelter space, transitional housing and long-term housing and supportive services.

The Anaheim Police Department’s Homelessness Outreach Team plays a key role in Coming Home Anaheim and works alongside City Net on weekly outreach. Anaheim police respond to 15,000 homelessness-related calls annually. Where necessary, the city turns to enforcement to address public safety and quality of life concerns, but enforcement is not seen as a solution to homelessness. Rather, it is another tool in a larger, comprehensive program. In some cases, enforcement — or the prospect of it — can be the impetus for someone accepting help and services and transitioning out of homelessness.

Anaheim’s annual contract with City Net totals $150,000. In December 2017, the city council allocated an additional $100,000 in funding to address homelessness. Anaheim uses its General Fund to support these efforts. The city also runs the Anaheim Housing Authority, which provides $580,000 annually in rent-assistance vouchers from HUD.

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