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Assessing Public Engagement

Overview

Measuring Success

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Measuring Community Engagement
International City/County Management Association (ICMA)

The International City/County Management Association’s (ICMA) capstone team was asked to evaluate the citizen engagement programs for the city of Montgomery, Ohio.  ICMA has prepared a report, Measuring Community Engagement, which offers a guide to define success, measure efforts and share stories. 

Resource

Deliberation by the Numbers – A Sampling of Statistics from Large-Scale Projects
Deliberative Democracy Consortium

Who says you can’t quantify public deliberation? It is true that quantitative measurement hasn’t been a strong suit of the field. It is also true that some of the most significant impacts, such as policy changes, are inherently difficult to quantify. But at this point, enough scholarly research and evaluative work has been done that it is possible to pull together a concise statistical glimpse of the kinds of things these projects accomplish.

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A SeeClickFix for Public Participation?
The Maxwell School of Citizenship and Public Affairs

Tools like SeeClickFix tap into the capacity of citizens to be ‘intelligent sensors’ of their environment, allowing them to report problems like potholes and graffiti. Can this same thinking, and some of the same technology, allow citizens to gather, track, and analyze data on public participation?

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