A Leader's Role When Tragedy Strikes

This article examines the role community leaders play when a crisis occurs.  It draws heavily from advice offered in Crisis & Emergency Risk Communications by Leaders for Leaders, which analyzes the experience of federal, state and local government leaders in responding to a variety of kinds of community crises. 

A related piece examines the issue of whether and how local officials should acknowledge responsibility for unfortunate events.  See links at right under Documents & Resources and Related Links for all three resources.