Community members of all ages and backgrounds are increasing their use of social media tools as a way to connect to each other and the issues they care about. Not surprisingly, cities, counties, and special districts are also increasing their use of these communication channels to reach residents. Contact us to learn how we can help you navigate the operational and policy issues that may come up while using social media for community outreach and engagement.

Below is a collection of social media policies from cities, counties, special districts, and other levels of government. We have organized these social media policy samples for you based on the complexity of the policy so you can better determine which example might best fit your agency’s needs. Whenever possible, we have tried to provide example social media policies from within the past five years, to ensure coherence with an ever-changing social media environment.

Click/tap the headings below to expand or collapse each section.

Comprehensive Policies

• Contra Costa County (Sept. 2025)
• San Mateo County (July 2025)
• City of Walnut Creek (May 2024)
• Mono County (Nov. 2022)
• San Mateo County Sheriff (June 2022)
• City of Gilroy (Feb. 2022)
• City of Signal Hill (Jan. 2022)
• City of Rancho Palos Verdes (Dec. 2021)
• City of Irwindale Police Department
• Nevada City

Intermediate Policies

• San Bernardino County Transportation Authority (July 2023)
• Cotati-Rohnert Park USD (June 2023)
• City of Lake Elsinore
• Nevada County
• Sonoma County

Basic Policies

• Peninsula Health Care District (Oct. 2024)
• Monterey County Libraries (Aug. 2024)
• City of Lompoc
• City of Roseville
• Corona-Norco Unified School District
• Metropolitan Water District of Southern California

Policies for Specialized Agencies & Outside California

• San Diego County Child Welfare Services
• Collection of policies from agencies in the State of Washington
• U.S. Department of State
• U.S. Environmental Protection Agency