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Institute for Local Government
Promoting Good Government at the Local Level
ILG is the research and education affiliate of the California State Association of Counties and the League of California Cities.

Public Engagement

Public Engagement and Collaborative Governance

Local officials in California are finding that effective and inclusive public engagement can lead to improved local agency decision making, a more informed, involved and supportive community, innovative and cost effective services, and greater trust and confidence in local government.

This section of the Institute's website helps local officials and their communities to make good and strategic decisions about the application and use of public engagement. Offerings include: how-to guides and tip sheets (available for downloading), local stories from throughout the state, best practices, video presentations and more. 

The public engagement web pages are organized into ten sections:

  • Public Engagement Basics & Best Practices
  • Public Engagement Publications & Resources
  • Public Engagement Topic Areas
  • Engaging the Broader Community (including immigrants, youth, & congregations)
  • Online Engagement, Technology & Social Media
  • Sustaining Public Engagement
  • Local Officials Leadership Skills & Development
  • Resident Leadership Development (including local civics and citizen academies)
  • Public Engagement News & Events



For the following areas, the website also offers related stories, best practices and other resources:

  • Planning, Housing & Redevelopment
  • Budgeting
  • Public Works
  • Human Services
  • Health & Environment


  • Climate Change
  • SB375 & Public Engagement
  • Public Safety, Community Corrections & Reentry
  • Day Labor Centers
  • Emergency Preparedness
Read more »
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Bridging the Divide: Creating Joint Strategies for Effective Public Engagement

On April 21, 2011, local officials and community-based organizations in the South San Joaquin Valley came together for frank and facilitated discussions on ways to improve public engagement efforts in their communities.Read more »

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Assessing Public Engagement Effectiveness: Rapid Review Worksheets

Local officials are increasingly using a wide range of public engagement strategies to help them inform, consult with and deliberatively engage residents on topics such as land use, budgeting, housing, sustainability, health and environment, public safety and much more.

While there is a growing body of literature and experience about how to engage the public, there are few practical tools to gauge the success of these approaches. Recognizing that local officials and staff have limited time and resources, the Institute for Local Government has created these online Rapid Review Worksheets to help local governments assess how well their public engagement processes worked.Read more »

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Nurturing Civic Leadership Skills in 21st Century California

Institute Board of Directors Chair, Hal Conklin, shares insights on nurturing civic leadership skills in our leaders of tomorrow.Read more »

Sharing Local Agencies' Stories

One of the “indispensable competencies” for local government leaders is the ability to communicate through stories, according to Frank Benest, former city manager of Palo Alto and consultant to local governments. Benest uses storytelling as a tool to help local officials with strategic decision-making, because stories provide a compelling way to convey who you are and where you are going.Read more »

City of Portland Public Involvement Principles

A road map to guide government officials and staff in establishing consistent, effective and high quality public involvement across Portland's city government.Read more »

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Researching an Issue?

  • Ethics
  • Intergovernmental Collaboration
  • Local Government 101
  • Public Engagement
    • Public Engagement Basics and Best Practices
    • Public Engagement Publications & Resources
    • Public Engagement Topic Areas
    • Engaging the Broader Community: Immigrants, Youth, and Congregations
    • Online Engagement, Technology & Social Media
    • Sustaining Public Engagement
    • Resident Leadership Development and Citizen Academies
    • Public Engagement News & Events
  • Sustainable Communities
  • Nonprofit Partnerships
 

SPONSOR THANK YOU!

The Institute is grateful to the James Irvine Foundation for its support of the Institute's Public Engagement Program.

Assessing Public Engagement Effectiveness - Rapid Review Worksheets

Here are easy-to-use tools to help assess the effectiveness of your public engagement activity.

A Local Official's Guide to Public Engagement in Budgeting

Strategies and examples to engage residents in local budgeting.

CA Youth Commission and Engagement Resources

Resources available to youth commissions and councils, city and county officials, and others interested in youth engagement. Read more»

Second Issue! Perspectives on Public Engagement and Local Government

An e-newsletter for local officials and others. Released December 2011.

Share Your Agency's Public Engagement Story

Here is a short, user-friendly form that local officials and staff can use to share their public engagement stories.

MORE FROM THE INSTITUTE

Planning and Land Use Terms and Actions

A series of plain language descriptions - in English and Spanish - of common land use terms and actions. Useful for public information and engagement efforts.
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