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Institute for Local Government
Promoting Good Government at the Local Level
ILG is the research and education affiliate of the California State Association of Counties and the League of California Cities.

Online Engagement

What's New?

The latest resources and examples to assist local officials with engaging residents in local decision making using online technology.Read more »

Best Practices and Resources

Best practice advice, reports and other resources to help local officials with engaging residents using online technology.

Read more »
  • ILG Programs
    • Public Service Ethics
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      • Understanding Ethics Laws
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      • Ethics Tools
        • Ethics Assessments
        • Ethics Codes
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        • Audits
      • Ethics Education (AB 1234 Training)
      • Analyzing Public Service Dilemmas
        • Personal Activities
        • Perk Issues
        • At Meetings
        • Decision-Making Issues
        • Staff Relations and Other Administrative Issues
        • Use of Public Resources
      • Campaigning for Office
    • California Climate Action Network (CCAN)
      • SF Bay Area Climate Portal
        • BAAQMD & Climate Change
        • Portal Search Tool
          • Search Tool Feedback Form
      • CCAN Best Practices
        • Greenhouse Gas Inventories
        • Climate Action Plans
        • Energy Efficiency & Conservation
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        • Efficient Transportation
        • Land Use & Community Design
        • Storing & Offsetting Carbon Emissions
        • Promoting Community & Individual Action
        • Adapting to Climate Change
      • Climate Action Examples
        • Bay Area Climate Action Examples
      • Climate Action Resources
        • Bay Area Climate Action Resources
        • Resources - Financial
        • Resources - Information & Data
        • Resources - Tools & Technical Assistance
      • Climate-Related Events & Meetings
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      • Climate Science, Policy & News
      • Climate Action Links & Contacts
      • Online Discussion Forums, ListServes & Blogs
        • CCAN Blog
      • Beacon Award
    • Collaborative Governance Initiative (Public Engagement)
      • Basics of Public Engagement
      • Best Practices
        • Online Engagement
        • Learning from Experience & Measuring Success
      • Broadening Participation in Public Engagement
        • Immigrant Engagement & Integration
        • Youth Commissions & Engagement
      • Sustaining Public Involvement
        • Routines & Practices
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      • CGI Issue Areas
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        • SB 375 & Public Engagement
          • Public Participation Plans
      • CGI Case Stories
        • Planning, Housing & Redevelopment
        • Budgeting
        • Public Works
        • Human Services
        • Health & Environment
        • Engaging Diverse Communities
        • Immigrant Engagement & Integration
        • Youth Commissions & Engagement Stories
        • Climate Change
        • Emergency Preparedness
        • Citizen Academies & Resident Leadership Development
        • Civic Education
      • CGI Publications & Resources
      • Public Engagement News
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    • Intergovernmental Conflict Resolution
      • Getting Help
      • Legal Issues
      • Case Studies
      • Other Resources for Collaboration
    • Healthy Communities
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      • Healthy Neighborhoods
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          • Case Stories by Region
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          • Case Stories by Topic
            • Density
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            • Preserving Existing Housing
            • Redevelopment
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            • Senior
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        • ILG Best Practices
      • Protecting Sensitive Lands
      • Participating Effectively in the Planning Process
      • Land Use & Regional Planning Processes
    • Local Government 101
      • Decision-Making Basics
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      • School Materials
    • Honoring Public Service
      • Retirement Recognition
      • Don Benninghoven Fellowship Program
  • Emerging Areas
    • Healthy Communities Online Resource Center
    • What's Right for My Community?
    • Frequently Asked Questions
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    • Templates and Resources
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    • Online Discussion Forum
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    • Technology and Web 2.0
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  • Publications
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Best Practices

  • Online Engagement
  • Learning from Experience & Measuring Success
 
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