In the context of democratic debate, civility is about how people
treat each other. Civility involves the display of respect
for those who have positions with which one disagrees.
This article provides strategies that leaders can employ
to maximize the likelihood that public meetings on controversial
issues will involve constructive exchanges that contribute to the
best decision being made.
This article offers thoughts to elected official on how to work
through the sticky situation of having to make decisions that
affect friends or supporters.
