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You Rights in the Hospital

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All hospitals have a patient’s bill of rights based on the mandated rights outlined by the Federal Government.

You have the right to:

  • Ask questions


  • Know who is coordinating your care (this could be your primary doctor and/or a discharge planner/ case manager)


  • Considerate and respectful care


  • A doctor that will answer your questions, advise you of your treatments and discuss your options

  • A nursing staff that will respond to your needs


  • To ask to speak with a member services representative (if you feel your rights are not being represented).  In some cases, hospitals have their own patient advocate to assist you.


You also have the right to:


  • Request a second opinion (at any time).
  • Have an Advanced Directive.
  • Recieve written discharge instructions that you can understand before you go home (telling you about how to care for yourself at home, follow-up doctors appointments and about your medications).
  • Speak to a pharmacist if you have questions about your medications before going home.

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