The Institute for Local Government’s Public Engagement Program has enjoyed serving you in 2013. Here is a look back at some of our most popular resources produced this year.

• Dealing with Deeply Held Concerns and Other Challenges to Public Engagement Processes: This tip sheet offers ideas of the delivery of public engagement processes when opinions are strong and tensions are high.
• Effective Communication through Strategic Communication:This tip sheet offers advice on communication strategies before, during and after the agency’s public engagement effort.
• Active Citizens, Stronger Communities: Helping Lawful Permanent Residents Become Citizens: This resource provides information about the pathways for lawful permanent residents to achieve U.S. citizenship, and options for local officials to support these citizenship efforts and to engage new citizens in their community.
• Engaging the Community in Local Control Funding Formula Implementation: As California’s school districts implement Local Control Accountability Plans as part of the Local Control Funding Formula strategy, these engagement resources may assist elected officials and staff.