A growing number of cities and counties are experimenting with “online public participation” software. Many see these online platforms as an opportunity to enhance existing public participation processes by reaching out to residents who may not already be currently engaged. These articles and tip sheets are intended to help local officials both select and implement these tools in a way that they more fully achieve the benefits this new technology offers.
Publications, best practices, reports and other resources about online community-specific media that can promote resident information sharing and offer new opportunities for local officials to connect with and engage the public.
Although the Institute endeavors to help local officials understand technical and legal concepts that apply to their public service, these materials are not technical or legal advice. Officials are encouraged to consult technical experts, attorneys and/or relevant regulatory authorities for up-to-date information and advice on specific situations.